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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Emma Reed

February 23, 2026

5  out of  5
rating by Emma Reed
"Aaron is a jewel to State Farm Insurance. He was patient ,kind, reassuring, and fully educated to bring me the best quote possible and educate me on all other beautiful opportunities for additional discounts. I believe your agency has many with the same disposition and approach to your customers. Thank you.Aaron, so much (Business is booming as I speak!!)"
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Tristan Turlington

February 21, 2026

5  out of  5
rating by Tristan Turlington
"I was with progressive for 4 years and the rates steadily went up. After dropping my full coverage to basic liability the monthly rate was still outrageous. I called around for quotes and was very pleased with State Farm. Even all state had a crappy rate.
State Farm was able to get me exactly what I was looking for with life insurance as a bonus. The beacon to track your driving record does not effect your monthly rate even if you drive very poorly, it only can save you up to 30% which is always a plus. 10/10 recommend Aaron Scott, very professional and eager to help. I will be referring everyone I know! Thank you State Farm!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Nick Pontiff’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in New Orleans ."
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Clarissa Kern

February 21, 2026

5  out of  5
rating by Clarissa Kern
"Aaron assisted me with switching to State Farm for renters and auto insurance. After a series of questions, he informed me of additional coverages that were beneficial without making me feel like he was “up-selling”. The process was simple and he answered all of my questions. I am glad to have worked with him and would refer anyone to his services."
We responded:
"Clarissa, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Nick Pontiff’s Team is just a call or email away!"
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Lois West

February 11, 2026

5  out of  5
rating by Lois West
"Aaron Scott was knowledgeable. Patient and kind"
We responded:
"Lois, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Nick Pontiff’s Team is just a call or email away!"
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Yogesh Gopalan

February 10, 2026

5  out of  5
rating by Yogesh Gopalan
"Aaron Scott recently helped me in switching over to State Farm for my Auto and Renters. I greatly appreciate his patience in helping me understand different aspects of coverage and his suggestions in arriving at a coverage that made sense for my use case. He was great to work with !"
We responded:
"Thank you for your kind review of State Farm Agent Nick Pontiff’s Team. We appreciate it! Thank you for the amazing review, Yogesh! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Jason Salsburg

February 10, 2026

5  out of  5
rating by Jason Salsburg
"Kayla was very well spoken and listened to my request.... also offered many ways to save on my premium. I've had nothing but good dealings with Nick Pontiff State Farm and would refer them to anyone."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Nick Pontiff’s Team. "
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Sadie

February 5, 2026

5  out of  5
rating by Sadie
"The State Farm Agent contacted me originally to have a discussion with me to update my 3 Insurance policies! Through our conversation we discovered two updates that needed to happen! I’m glad she called me- she was very patient & listened to what I had to say!"
We responded:
"Thank you for taking the time to leave such a great review, Sadie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Sharon Bagley

February 4, 2026

5  out of  5
rating by Sharon Bagley
"I called for information on insurances changes and adding another policy. It was all completed the same day thanks to Haley's quick attention.
Thank you again"
We responded:
"Sharon, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Nick Pontiff’s Team here in our New Orleans office. "
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Jacqueline Edwards

February 2, 2026

5  out of  5
rating by Jacqueline Edwards
"I want let everyone if you are looking great auto and renters insurance you can't go wrong with state farm great rates and having Kayla as my rep was exactly the person you want for all your insurance needs. She is knowledgeable, attentive, listen, to get me everything I needed. Thanks Kayla!!"
We responded:
"Thanks so much for the amazing review, Jacqueline! We really appreciate your support here in New Orleans . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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John Willis II

January 27, 2026

5  out of  5
rating by John Willis II
"I had the distinct pleasure of working with Kayla as she seamlessly processed my account, displaying her professionalism, knowledge, compassion & her genuine kindness. I’m very happy to be back with St. Farm & Kayla is a big part of that!!"
We responded:
"John, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Nick Pontiff’s Team here in our New Orleans office. "
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Janet Ross-webb

January 27, 2026

5  out of  5
rating by Janet Ross-webb
"Hello! I really appreciate Kasey, she answered all my concerns about my insurance needs she gave me a few options , Kasey was very patient with me, keep up the good work!. Thanks Kasey"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Nick Pontiff’s Team here in New Orleans . "
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Timothy Fakier

January 22, 2026

5  out of  5
rating by Timothy Fakier
"My experience with Kayla was excellent and she was very helpful and informative"
We responded:
"Thank you so much for the 5-star rating, Timothy! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Tony

January 16, 2026

5  out of  5
rating by Tony
"Spoke to Mrs Kayla and she was very helpful and knowledgable"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Chance Curry

January 8, 2026

5  out of  5
rating by Chance Curry
"I reached out to see about saving some money on my car insurance and Ashton was able to save me a ton! He was great to work with. Very respectable, kind, and was able to get the job done hassle free. Highly recommend."
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William & Linda Anderson

December 16, 2025

5  out of  5
rating by William & Linda Anderson
"My husband are very satisfied with our policies with State Farm. Kayla is nice, patient and informative explaining how to help us. We recommend doing business Stats Farm."
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C. Stokes

December 10, 2025

5  out of  5
rating by C. Stokes
"Whenever I am contacted, Ms. Kayla does a great job at explaining and It’s always a pleasant informative conversation"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Victor Cockrham

December 2, 2025

5  out of  5
rating by Victor Cockrham
"Had a fantastic experience with Aaron he is patient thoughtful and considerate of all my insurance needs,he’s definitely an asset to your company and I will recommend him and State Farm for all insurance needs. Oh and did I mention he saved me money,Peace and blessings to you all"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Shawn Copley

December 1, 2025

5  out of  5
rating by Shawn Copley
"Sarah came through on a great price. She made it very easy to stay on the phone. Quick with solutions and execution. That would have been enough. She also brought a real sense of being a human. She is the reason I'm now with this insurance firm. Give her some love. Well done Sarah"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lisa Lobre

November 4, 2025

5  out of  5
rating by Lisa Lobre
"Nick pontiff's staff are very professional and you feel like they are family. My insurance went down 200 when I left my previous car insurance provider. With state farm it has gone down even more. I couldn't be happier. Call for a quote."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Drew Templet

October 31, 2025

5  out of  5
rating by Drew Templet
"Very helpful and kind was able to answer every question I had
And I recommend diana gets a raise her attitude and the way she is with people is what keeps customers"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tamara Roberson

October 30, 2025

5  out of  5
rating by Tamara Roberson
"Hes awesome and can help you get those safe driving discou ts, oh thank God an my bill is going down a Lil and road side is awesome shoot everything is about state farm ."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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AUDRY JONES

October 30, 2025

5  out of  5
rating by AUDRY JONES
"I recently switched my car insurance to State Farm, and I,m really please with the service I received from Diana Molina. The process was easy, was helpful, and the rates are very reasonable. Highly recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Barry Muniz

October 18, 2025

5  out of  5
rating by Barry Muniz
"I just moved back to the city from out of state and needed new insurance. Matt at State Farm was awesome to work with — super knowledgeable, easy to talk to, and always followed up to make sure I had everything I needed. He really worked to get me the best rate and made me feel like he had my best interests in mind. I’m confident I picked the right agent and would definitely recommend him to anyone looking for insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Isaih Mckay

October 16, 2025

5  out of  5
rating by Isaih Mckay
"They have great customer service, very friendly, and excellent professionalism, when explaining and communicating other services offered by the company. Also They’re very reasonable when it comes down to being accessible."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brenda Ducote

October 15, 2025

5  out of  5
rating by Brenda Ducote
"Aaron helped me save almost $250 per month! He was so helpful, informative and courteous. I highly recommend giving them a call."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"