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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lori Shepard

July 1, 2026

5  out of  5
rating by Lori Shepard
"Jerrie was really knowledgeable and she took her time and didnt rush me. La"
We responded:
"Lori, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Nick Pontiff’s Team!"
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Dane Gaspard

July 1, 2026

5  out of  5
rating by Dane Gaspard
"It was a good experience. Aston found me savings $150 a month.
Thank you Aston and State farm."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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desmond labostrie

June 26, 2026

5  out of  5
rating by desmond labostrie
"Miss jerrie was wonderful making changes to my life insurance policy i was very grateful for helping me"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Nick Pontiff’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Arkita Jewell

June 25, 2026

5  out of  5
rating by Arkita Jewell
"Ashton was extremely helpful, knowledgeable & patient!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in New Orleans to know that you had such a wonderful experience with us here on State Farm Agent Nick Pontiff’s Team."
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Shannah Petite

June 23, 2026

1  out of  5
rating by Shannah Petite
"Find a different agent. Trust me."
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Andree Bonnaffons

June 23, 2026

5  out of  5
rating by Andree Bonnaffons
"Aaron was amazing to work with. He was accessible, knowledgeable, professional and patient."
We responded:
"Andree, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Nick Pontiff’s Team here in our New Orleans office. "
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Megan Rivet

June 11, 2026

5  out of  5
rating by Megan Rivet
"Mr Andrew is very polite helpful"
We responded:
"We appreciate your review, Megan. We are so happy that you had such a wonderful experience with State Farm Agent Nick Pontiff’s Team here in New Orleans ! "
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lubleu

June 4, 2026

5  out of  5
rating by lubleu
"The agent was considerate, helping this consumer have enough room to remember and bring up insurance details, that otherwise would be left hanging......very good conversation...."
We responded:
"Thank you so much for the 5-stars, lubleu! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Bill Jones

June 3, 2026

5  out of  5
rating by Bill Jones
"I became unhappy with my current auto insurance provider, after an unannounced premium increase of 9%. I was referred to Ashton Healy at Greg Pontiff State Farm, by a friend with initial skepticism. After confirming my coverage was exactly the same in a quote, I was surprised to see that State Farm reduced my premium by 50%. I was impressed with the response time from my call and the follow up. I was very pleased with how easily my switch to State Farm was and thrilled for the rate I was provided."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Nick Pontiff’s Team. "
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Leon Denard

June 3, 2026

5  out of  5
rating by Leon Denard
"Was very pleased at the way he did things. Good rep for State farm"
We responded:
"Leon, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Greg Galloway

June 1, 2026

5  out of  5
rating by Greg Galloway
"Quick efficient and pleasant gonna have my business for quite awhile"
We responded:
"Greg, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Nick Pontiff’s Team here in our New Orleans office. "
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Brian Bell

May 29, 2026

5  out of  5
rating by Brian Bell
"Nick pontiff help me out very well and I also save money on my car insurance that plus!"
We responded:
"We appreciate your review, Brian. We are so happy that you had such a wonderful experience with State Farm Agent Nick Pontiff’s Team here in New Orleans ! "
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ray hayward

May 22, 2026

5  out of  5
rating by ray hayward
"He was very good at helping me"
We responded:
"Thanks so much for the amazing review, ray! We really appreciate your support here in New Orleans . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Jessica Joseph

May 11, 2026

5  out of  5
rating by Jessica Joseph
"I have experienced great customer service with Nick Pontiff State Farm Team. My recent review of my Statefarm policy was very helpful and Kasey was pleasure to speak with. Thank you!😊"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Quinn Reid

May 11, 2026

1  out of  5
rating by Quinn Reid
"They went up 3 times and can't tell me y I don't like it in new Orleans they always trying to get over on people smh need to do better"
We responded:
"Hello Quinn, we understand your frustration regarding the rate increases, and we apologize for any inconvenience this has caused. Our aim is always to provide transparent information about any adjustments in pricing. We'd like to address your concerns and provide you with a clear understanding of the reasons behind the rate increases. Please reach out to our customer support team at 504-309-8773, and we'll be happy to assist you. Thank you for your feedback, and we value your business."
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Marcela Argueta

May 1, 2026

5  out of  5
rating by Marcela Argueta
"Buscando ahorrar un poco de dinero en mi seguro de carro, llamé a la Oficina del Señor Pontiff, fui atendida por Diana, quien fue muy amable al explicarme todas las coberturas que me ofrecían. No lo pensé dos veces y me cambié a State Farm, ahora no solo tengo asegurado mi carro, también tengo seguro de vida, renter insurance, y muchos otros beneficios por mucho menos dinero del que pagaba antes. This place has, without a doubt, the best prices in the city! Thank you ."
We responded:
"Marcela, thank you for your wonderful review of State Farm Agent Nick Pontiff’s Team!"
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HelaSarsour

April 24, 2026

5  out of  5
rating by HelaSarsour
"Aaron Scott made switching to State Farm a breeze! He was professional, knowledgeable, and took the time to explain all our options. He found us great coverage at a much better rate. Highly recommend working with Aaron!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Paris Fallo

April 23, 2026

5  out of  5
rating by Paris Fallo
"I had the pleasure of having Aaron Scott assisting me directly with getting coverage for my condo. Aaron was extremely professional, helpful and quick with providing a quote and adjusting to my specific needs.

The part I appreciated most is if he didn't have the answer, he was willing to find the answer. When doing business you want that type of honesty and service.

I'd recommend anyone in need of coverage to check with Aaron and see if he can help you out."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Nick Pontiff’s Team. "
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Fahad

April 16, 2026

5  out of  5
rating by Fahad
"I spoke to Kasey, whom was very nice and knowledgeable. I had a ton of questions (mostly bundling) and thanks to how thorough she was I’ll soon be able to save a ton of money bundling car, home, flood, etc all in one place (approx 2k/year)"
We responded:
"Fahad, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Nick Pontiff’s Team—we are always here to help!"
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Tim Duncan

April 14, 2026

5  out of  5
rating by Tim Duncan
"I have nothing but positive things to say about the staff. Haley and Jerrie are very helpful and know the business. They are easy to talk to and take time to answer my questions."
We responded:
"Thank you for the fantastic review, Tim! We are always here to help with your insurance needs here in New Orleans . "
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Nin-Gen

April 10, 2026

5  out of  5
rating by Nin-Gen
"I saved a bunch of money on my car insurance by switching FROM Geico.
Staff were very helpful, quote was was more suiting than Geico. Staff helped make the transition super easy. Definitely give them a call. What's the worst that can happen?"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Nick Pontiff’s Team! We deeply appreciate your kind words here in New Orleans . "
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Brenna Kielkopf

April 6, 2026

5  out of  5
rating by Brenna Kielkopf
"Ashton did a great job getting me a supplemental health policy."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Brian Williams

April 6, 2026

5  out of  5
rating by Brian Williams
"I had a great experience getting State Farm insurance with Diane (Nick Pontiff, State Farm).
Thank you,
Brian Williams USA"
We responded:
"Thank you so much for the 5-star rating, Brian! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Bryce Kleinpeter

Bryce Kleinpeter

March 20, 2026

5  out of  5
rating by Bryce Kleinpeter
"I contacted State Farm for a quote on a Renter's Insurance policy, shortly after, I received a phone call from Aaron at Nick's office. Aaron was extremely helpful, responsive, professional, and quick.

I didn't understand something on my quote, and when I asked Aaron he took his time to break it down in "non-insurance" terms for me to understand easily and comprehensively.

So, thank you Aaron. I highly recommend working with him to get your needs taken care of!"
We responded:
"Bryce, thank you for your wonderful review of State Farm Agent Nick Pontiff’s Team!"
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Debra Garcia Brooks

March 3, 2026

5  out of  5
rating by Debra Garcia Brooks
"Agent Aaron Scott was very very helpful in helping me with becoming a new policy holder with State Farm. He is very knowledgeable. Most of all he didn’t rush me in deciding whether I wanted to change or continue with my current insurance company and he wasn’t pushy like some other agents. Thank you Aaron"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Nick Pontiff’s Team. "