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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kyle Wells

Kyle Wells

April 2, 2026

5  out of  5
rating by Kyle Wells
"Ashton reached out to me and helped me save a ton of money on my auto policy, and motorcycle policy. Best experience i have had with any agent. Whatever you are paying this man pay him more. Thanks again Ashton you are making state farm stand out more than anyone."
We responded:
"We appreciate your review, Kyle. We are so happy that you had such a wonderful experience with State Farm Agent Nick Pontiff’s Team here in New Orleans ! "
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Robert Limburg

April 2, 2026

5  out of  5
rating by Robert Limburg
"Help me out alot with car renters and life couldn't get a better price I am so happy"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Nick Pontiff’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in New Orleans ."
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Brendan Terral

March 31, 2026

5  out of  5
rating by Brendan Terral
"Every time they call, they save me money thank you so much to State Farm. Best insurance company I ever had called me today. Offered me a life insurance policy cheaper than my auto insurance. I’ve been done not to jump on it Thank you all for all your hard work and dedication"
We responded:
"We are grateful for your 5-star review, Brendan! Thanks for taking a moment to share your positive rating of State Farm Agent Nick Pontiff’s Team here in New Orleans . "
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Johnny Martinez

March 25, 2026

5  out of  5
rating by Johnny Martinez
"Everything was great , very reasonable"
We responded:
"Thanks so much for the fantastic rating, Johnny! We are so glad you had a positive experience with us here on State Farm Agent Nick Pontiff’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Bryce Kleinpeter

March 20, 2026

5  out of  5
rating by Bryce Kleinpeter
"I contacted State Farm for a quote on a Renter's Insurance policy, shortly after, I received a phone call from Aaron at Nick's office. Aaron was extremely helpful, responsive, professional, and quick. I didn't understand something on my quote, and when I asked Aaron he took his time to break it down in "non-insurance" terms for me to understand easily and comprehensively. So, thank you Aaron. I highly recommend working with him to get your needs taken care of!"
We responded:
"Bryce, thank you for your wonderful review of State Farm Agent Nick Pontiff’s Team!"
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Jessica Phillips

March 19, 2026

5  out of  5
rating by Jessica Phillips
"Spoke to Aaron and I must say, I am very impressed with State Farm's customer service... a real delight in talking to, as he was approachable, efficient, courteous, honest and got straight to my quote, without all the spiels one gets with insurance companies... I highly recommend State Farm car insurance - I saved a pretty penny too changing policy with them... Try them out, give them a call, and ask for "Aaron"... let's give him a as many policies as possible, because that gentleman really SHOULD get a raise..! :-D Jazz :-)"
We responded:
"Thank you so much for the 5-stars, Jessica! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Lerita Marzett

March 9, 2026

5  out of  5
rating by Lerita Marzett
"My agent Kayla was the best agent I’ve ever spoke to and she was very knowledgeable of the policies in and out. She was very patient with me answering and explaining ever question I had along with advising me to do what was best for my finical situation. She also wished me well by her knowing I have cancer!! She was awesome and very caring about me knowing my options with my policies!! Thank you Kayla for making my day and making me smile knowing I chose the right insurance agency to cover my needs!!"
We responded:
"Lerita, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Nick Pontiff’s Team!"
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Debra Garcia Brooks

March 3, 2026

5  out of  5
rating by Debra Garcia Brooks
"Agent Aaron Scott was very very helpful in helping me with becoming a new policy holder with State Farm. He is very knowledgeable. Most of all he didn’t rush me in deciding whether I wanted to change or continue with my current insurance company and he wasn’t pushy like some other agents. Thank you Aaron"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Nick Pontiff’s Team. "
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Manson Johnson III

February 28, 2026

5  out of  5
rating by Manson Johnson III
"Aaron was very knowlegeable. He showed amazing discipline to see that I got a soluution for my insurance needs."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Nick Pontiff’s Team! We deeply appreciate your kind words here in New Orleans . "
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Ashley Lyons

February 24, 2026

5  out of  5
rating by Ashley Lyons
"Our Agent Aaron. Was the greatest.. Did everything for us to the best of his abilities with no hesitation. Took all the time it needed to get us the best quote for our bundle.. The best part is having GOD LOVING PEOPLE ON OUR SIDE.... THANKS TO THEM ALL AND MR. AARON....LOVE GOD ALWAYS AND GOD BLESS!!!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Nick Pontiff’s Team. "
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Emma Reed

February 23, 2026

5  out of  5
rating by Emma Reed
"Aaron is a jewel to State Farm Insurance. He was patient ,kind, reassuring, and fully educated to bring me the best quote possible and educate me on all other beautiful opportunities for additional discounts. I believe your agency has many with the same disposition and approach to your customers. Thank you.Aaron, so much (Business is booming as I speak!!)"
We responded:
"Thank you for your kind review of State Farm Agent Nick Pontiff’s Team. We appreciate it!"
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Tristan Turlington

February 21, 2026

5  out of  5
rating by Tristan Turlington
"I was with progressive for 4 years and the rates steadily went up. After dropping my full coverage to basic liability the monthly rate was still outrageous. I called around for quotes and was very pleased with State Farm. Even all state had a crappy rate. State Farm was able to get me exactly what I was looking for with life insurance as a bonus. The beacon to track your driving record does not effect your monthly rate even if you drive very poorly, it only can save you up to 30% which is always a plus. 10/10 recommend Aaron Scott, very professional and eager to help. I will be referring everyone I know! Thank you State Farm!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Nick Pontiff’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in New Orleans ."
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Clarissa Kern

February 21, 2026

5  out of  5
rating by Clarissa Kern
"Aaron assisted me with switching to State Farm for renters and auto insurance. After a series of questions, he informed me of additional coverages that were beneficial without making me feel like he was “up-selling”. The process was simple and he answered all of my questions. I am glad to have worked with him and would refer anyone to his services."
We responded:
"Clarissa, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Nick Pontiff’s Team is just a call or email away!"
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Lois West

February 11, 2026

5  out of  5
rating by Lois West
"Aaron Scott was knowledgeable. Patient and kind"
We responded:
"Lois, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Nick Pontiff’s Team is just a call or email away!"
Profile photo of Yogesh Gopalan

Yogesh Gopalan

February 10, 2026

5  out of  5
rating by Yogesh Gopalan
"Aaron Scott recently helped me in switching over to State Farm for my Auto and Renters. I greatly appreciate his patience in helping me understand different aspects of coverage and his suggestions in arriving at a coverage that made sense for my use case. He was great to work with !"
We responded:
"Thank you for your kind review of State Farm Agent Nick Pontiff’s Team. We appreciate it! Thank you for the amazing review, Yogesh! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Jason Salsburg

February 10, 2026

5  out of  5
rating by Jason Salsburg
"Kayla was very well spoken and listened to my request.... also offered many ways to save on my premium. I've had nothing but good dealings with Nick Pontiff State Farm and would refer them to anyone."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Nick Pontiff’s Team. "
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Sadie

February 5, 2026

5  out of  5
rating by Sadie
"The State Farm Agent contacted me originally to have a discussion with me to update my 3 Insurance policies! Through our conversation we discovered two updates that needed to happen! I’m glad she called me- she was very patient & listened to what I had to say!"
We responded:
"Thank you for taking the time to leave such a great review, Sadie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Sharon Bagley

February 4, 2026

5  out of  5
rating by Sharon Bagley
"I called for information on insurances changes and adding another policy. It was all completed the same day thanks to Haley's quick attention. Thank you again"
We responded:
"Sharon, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Nick Pontiff’s Team here in our New Orleans office. "
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Jacqueline Edwards

February 2, 2026

5  out of  5
rating by Jacqueline Edwards
"I want let everyone if you are looking great auto and renters insurance you can't go wrong with state farm great rates and having Kayla as my rep was exactly the person you want for all your insurance needs. She is knowledgeable, attentive, listen, to get me everything I needed. Thanks Kayla!!"
We responded:
"Thanks so much for the amazing review, Jacqueline! We really appreciate your support here in New Orleans . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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John Willis II

January 27, 2026

5  out of  5
rating by John Willis II
"I had the distinct pleasure of working with Kayla as she seamlessly processed my account, displaying her professionalism, knowledge, compassion & her genuine kindness. I’m very happy to be back with St. Farm & Kayla is a big part of that!!"
We responded:
"John, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Nick Pontiff’s Team here in our New Orleans office. "
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Janet Ross-webb

January 27, 2026

5  out of  5
rating by Janet Ross-webb
"Hello! I really appreciate Kasey, she answered all my concerns about my insurance needs she gave me a few options , Kasey was very patient with me, keep up the good work!. Thanks Kasey"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Nick Pontiff’s Team here in New Orleans . "
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Timothy Fakier

January 22, 2026

5  out of  5
rating by Timothy Fakier
"My experience with Kayla was excellent and she was very helpful and informative"
We responded:
"Thank you so much for the 5-star rating, Timothy! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Tony

January 16, 2026

5  out of  5
rating by Tony
"Spoke to Mrs Kayla and she was very helpful and knowledgable"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Chance Curry

January 8, 2026

5  out of  5
rating by Chance Curry
"I reached out to see about saving some money on my car insurance and Ashton was able to save me a ton! He was great to work with. Very respectable, kind, and was able to get the job done hassle free. Highly recommend."
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William & Linda Anderson

December 16, 2025

5  out of  5
rating by William & Linda Anderson
"My husband are very satisfied with our policies with State Farm. Kayla is nice, patient and informative explaining how to help us. We recommend doing business Stats Farm."